Frequently asked questions

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Should I pre-book for a group course?

In group courses there are always plenty of places, but with your online booking you can secure exclusive offers.

  • No queuing and waiting in the ski school office, instead you can start straight away.
  • Your place in the group or your private instructor is reserved for you.
  • Book and pay from home, with your credit card or immediate money transfer.
  • Discounts on ski and snowboard schools by a booking 30 days before course begin.
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Are there plenty of places in the private courses?

For fixed bookings and guaranteed places in private courses, we recommend you book online.

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When do the group courses begin?

Sunday: 

  • all children – beginners and advanced
  • adults – ONLY beginners
  • snowboard – beginners
  • snowboard – advanced

Monday: 

  • all children – beginners and advanced
  • adults – beginners
  • adults – advanced
  • snowboard ­– beginners
  • snowboard – advanced
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What are the group course times?

Group Courses – Planai:

  • Miniclub    10.30 – 12.30
  • Group courses – all day (beginners and advanced) 10.30 – 12.30 and 13.45 – 15.45

Group Courses Rohrmoos: 

  • Miniclub: 10.00 – 12.00 Uhr 
  • Group Courses – all day (beginners and advanced)  10.00 – 12.00 and 13.30 – 15.30
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Where and when is the meeting point/time for the courses?

Planai

Meeting point – Hopsi Children's Winter Wonderland, Panorama board – 10.00 a.m.

  • Miniclub
  • Children beginners – and children advanced group courses
  • Adult beginner courses

Meeting point – Weitmoos - 10.15 a.m.

  • Adult advanced group courses

Rohrmoos

Meeting point – Ski School Tritscher Rohrmoos - 09.45 a.m.

  • Miniclub
  • Children beginners – and children advanced group courses
  • Adult beginner and advanced group courses
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Where and when can I collect my child, if I have not registered him/her for the lunch break?

Planai: Weitmoos – 12.30
Rohrmoos: Ski School Tritscher, Rohrmoos – 12.00

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Where and when can I collect my child at the end of the ski course day?

Planai:

  • Miniclub – Weitmoos – 12.30
  • Children, beginners and advanced group courses. Planai Gondola top station – 15.45.

Rohrmoos:

  • Miniclub – Ski School Tritscher, Rohrmoos – 12.00
  • Children, beginners and advanced group courses Ski School Tritscher, Rohrmoos – 15.30
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Is it possible to start a course at any time?

Courses always start on Sunday or Monday.

Joining a course after its start is sometimes possible and can be discussed with the ski school manager.

For adult beginners with no skiing experience it is only possible to start at the very beginning of the course.

On Saturday there are no courses.  An exception is the Christmas holiday week.  More information at the ski school office.

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Is the lift card included in the course price, or do I have to buy this separately?

Lift tickets are not included in the course price and can be purchased at the lift stations.

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Is the ski school open at Christmas (24th Dec)?

Yes, ski courses take place as usual.

The gondola opening hours are a bit shorter on the 24th of December.  To be able to do our courses as usual, we have shortened the lunch break, and any remaining time will be caught up with in the following days. 

End of course on the 24th December – 3.00 p.m.

Your ski instructor will gladly inform you fully.